abc365's commitment to responsible gaming
Gaming is for fun — not for stress or harm. abc365 believes every player has the right to play safely and with awareness. On this page you will find self-exclusion, deposit limit settings, and all the ways to get support.
Why knowing your limits matters
Online betting and casino platforms are growing fast in Bangladesh. At abc365, we want every user to enjoy this entertainment as a controlled and considered experience. Gambling or betting should never be seen as a source of income, because every bet carries both the possibility of winning and losing.
Before placing a bet, ask yourself — are you playing to recover lost money, or for fun? If the answer is the former, it is time to pause and think. You can find more information on this in the abc365 FAQ section.
Our Terms and Conditions clearly state that you must be at least 21 years old to open an account at abc365, and that the necessary information must be provided for age verification. No account is kept active without age verification.
If you feel that your own gambling habits or those of someone close to you are getting out of control, speak to family or a professional counsellor right away. The abc365 24/7 live chat and email support team is also ready to help you in Bengali. Under our Privacy Policy, all such communications are kept completely confidential.
Our Core Principles
- Age 21+ mandatory
- Deposit and time limit controls available
- Self-exclusion available at any time
- Measures to block minor access
- 24/7 support in Bengali
- Access to professional counselling
Tools to keep yourself in control
abc365 gives you the ability to manage your own gaming experience. Contact live chat to use any of the tools below.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately. To increase the limit, you will need to wait a few days.
Time Limit
Decide in advance how many hours you will play in one session. When the set time is reached, the account will automatically end the session.
Self-Exclusion
You can request to close your account for a set period — from 7 days up to permanently. No bonus offers are sent while exclusion is active.
Loss Limit
If your losses exceed a set amount, your session or day's play will stop — this reduces the tendency to chase losses in a hurry.
Break Feature
Take a "cooling-off" period from 24 hours up to 6 weeks. Logging in is not possible during this time, but any existing balance can be withdrawn.
Activity Review
View your deposit, withdrawal, and betting history at any time. Analyse your own activity and understand how much time and money you are spending and where.
Warning Signs
If any of the signs below apply to you, it is time to pay attention.
You keep betting to recover lost money, keep losing, yet cannot stop.
You are hiding or lying to family or friends about how much you play and for how long.
You are skipping meals, sleep, or daily responsibilities to focus on gaming.
You are taking loans or breaking into savings to place bets.
When you cannot play, you feel restless, anxious, or irritable — this is a clear sign of addiction.
You have tried to stop playing but have failed repeatedly.
Where to find support
Asking for help is not a sign of weakness — it is a courageous step. You can get support through any of the channels below.
abc365 Live Chat
Our support team is active 24 hours a day, 7 days a week in Bengali and English. For self-exclusion or setting any limit, write directly in chat — action will be taken immediately.
Email Support
You can also reach us by email outside of live chat. Any responsible gaming request sent by email regarding your account is handled with equal care.
[email protected]
Family and Loved Ones
Often family or close friends are the first to notice a problem. If something seems wrong, talk openly with them. They are best placed to offer support from close by.
Professional Mental Health Counselling
Professional counselling services for mental health and addiction are available in Bangladesh. Seeing a psychiatrist or counsellor is completely normal — it is the most effective way to recover quickly.
Take Action Yourself
If you feel gaming is getting out of control, log in to abc365 now and review your activity history. Activate self-exclusion or cooling-off if needed. The first step is the most important one.
abc365's Commitment
abc365 is not just a gaming platform — it is a commitment to a responsible experience. We believe that with the right information and easy-to-use tools, every player can be their own best protector.
- Registration for anyone under 21 is strictly prohibited and age verification is mandatory.
- If signs of addiction appear, we may decide to temporarily suspend an account.
- Gaming history, deposit, and betting statistics are available to view at any time.
- The use of parental control software is recommended to prevent minors from accessing the site from shared devices.
- No marketing messages or bonus offers are sent while self-exclusion is active.
- All responsible gaming requests are handled confidentially and on a priority basis.
To learn more about us, read our profile and mission page — it sets out abc365's values and commitments in detail.
Keep in Mind
Gaming is for entertainment. Whether your losses are going beyond your financial plan — that question is your best guide.
Set your own gaming limits
Fill in this form to let our support team know — they will apply the necessary limits to your account.